One of the flashiest ways Good Inside is serving parents at the moment is with its AI chatbot GiGi. Kennedy says she’s “pragmatic;” she knows parents are asking ChatGPT and Claude their middle-of-the-night and mid-meltdown questions. She envisions GiGi as a trusted space for parents; one that fosters more of a “two-way relationship” that connects the dots for users. “A parent might ask about three very different things in three different sessions, but on our end, we see the thread throughout, and can serve up what they might be missing and what might be a helpful next step,” Kennedy says. That kind of predictive support can help get parents out of “fire-extinguishing mode,” Kennedy says. “I always tell parents, better than knowing how to extinguish a fire is actually just having fewer fires.”
Instagram is adding a new alert for the parents of teen users of its social media platform. The network will alert the adult if their child repeatedly searches for terms about suicide or self-harm in a short time frame. From that notification, the parent will optionally be able to access resources for having conversations with their teen about these topics. These alerts will begin rolling out for parental supervision users in the US, UK, Australia and Canada next week, with later regions to be added in the future.
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Proven product-market fit.
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